Case Study: Full Stack PHP+JavaScript Development for Workhorse and sister company globalHMA

Drew Dorgan
globalHMA/Workhorse Development Owner
The Story of Cooperation with Daxx

My relationship with Daxx is actually a funny story. One day I said to an employee, who was one of the first people that worked at Workhorse, “Let’s look at some of these companies that help you hire someone and create a remote team for you.” We looked into it, talked to different people, did some thinking about it, and then we said, “No, we’re a little afraid to take this step. Let’s just try to do it on our own to save money.” Again and again thoughts like, “We really shouldn’t do it, it’s a big commitment, it won’t work, we should just find someone else,” stopped us. And finally last year I thought, “This is crazy, I’m just going to do it,” and we did! We hired Tetiana, and everything changed.

Benefits of Dedicated Team Model over Freelancers

I have experience with both approaches, and they are completely different. I don’t think we had met many deadlines on the freelancer side. Maybe we met the client’s deadline in the end, but we had a hard time meeting them in two out of three cases. Also I had experience of my freelancers going away for long periods of time. In addition, the cost would fluctuate, because if you had to change something, you needed to add more money.

On the other hand, having a remote dedicated developer means having a fixed cost. I know what it is, and I know how to budget for it. It really helps to have someone dedicated on your team, as it allows you to deliver a product both on time and on budget. So far, I haven’t met a client that doesn’t want their product on budget and on time!

On HR Management and Retention

Regarding Daxx, I have to mention that from the HR perspective, starting with the interviewing process and all the way through, I was always confident that my employees there would receive good benefits and have a good standard of living. They were also very helpful.

For example, we wanted to give them a gift card for their new home, and Daxx helped me set expectations to show appreciation. Daxx was especially helpful during the interview process—it was like having your own HR person in-house. We were able to say this is what we want to look for and this is something we prefer. And they found a perfect person. I had this high-level HR help me through the interviewing process, through the hiring process, and then through all of the reviews and everything else. I don’t have to worry about it. I just wait until they tell me about it. And it all works really well!

Why Choose a Ukrainian Developer?

The technical skills of Ukrainian developers are unbelievable. In my opinion, Tetiana is smarter and more capable than the freelance developers I have worked with in the past. She can concentrate on the app in front of her and follow it through. For me, her technical skills are amazing. Public math and science education seem to be so advanced there.

On Collaboration Tools and Methods

Maybe it is because we have worked with people globally, but remote cooperation doesn’t make something more difficult for us. It’s actually kind of nice. When we come to the office in the morning, we check on what Tetiana has done. We use Trello as our management system. She’s working all day, and we can see what she’s completed. Usually, we have 2-3 hours of overlap. Sometimes she stays longer when she has additional questions. So she either waits until I can get to her, which is awesome, or goes home and checks my answers from home, as she has all necessary tools available there too. The next day she comes and does the work we’ve discussed and I really think it helps get things done much faster. During our work day we prepare tasks for Tetiana’s next day. It’s really very efficient because it gives her solid time to work on her own. It also gives us some time to sort through everything that she’s done and see if we have any questions. There’s no interfering in each other’s work or getting in each other’s way. It actually works really well. Every person we hire is able to work independently, so location doesn’t matter. Of course, we’d like to go out and have a happy hour with her, but we haven’t mastered it yet—we’re working on it.

Value Delivered

The product Tetiana is working on is almost finished. She came into the project when we thought it was done, but we soon discovered it was full of bugs. A freelancer who had worked on it dropped it and said he was done with it. There’s an Android version, an iOS version, and a huge web database. She cleaned it all up and made it work, which has been wonderful! Then, the client needed the data to come out of the app to put it into their own system. All the documentation from the API was a mess and the developer from the client’s side needed something much cleaner. Tetiana went back through it and rewrote it, adding instructions. It was fabulous!

We also have a custom app that our clients use at trade shows. Customers enter their information when they want to email themselves a brochure or a technical data sheet. They put their information in and send it off. In her spare time, Tetiana rebuilt the whole database with a more beautiful interface. We have about seven more projects for her on the back burner. The two big ones were two very complicated projects that she had to undo and the redo, and I couldn’t be happier with the results. It has made a huge difference.

Impressions from Cooperation with Daxx

At first, I was worried because a person needs to be in the team environment, and I thought she’d be all alone somewhere in a little cubicle. But it has been such a different experience, because it’s actually like having someone on your team. Someone who is right there. There’s so much that Daxx offers, and I think she feels both a part of Daxx family and a part of our family. I think it makes a great work environment for her.

For our business, it has changed everything. Now everything goes much faster, we deliver on time, and we deliver a greater product, so it’s a really good thing for us. If you’re looking to start cooperation with Daxx—don’t hesitate, just do it. I think my own company would have been so much further along at this point if I had started cooperating with Daxx from the beginning. It makes a huge difference: it makes a difference in your profitability, it makes a difference in the quality of your product, and it makes a difference in how fast you can deliver. It’s a win for your client, and it’s a win for you. I’d say when you’re looking at it and you’re not sure—call, talk to them, and try it because it makes a huge difference.

Read the full interview with Drew Dorgan.
globalHMA (sister company)
Global Interactive Marketing Agency
The size of the team: 1 full stack developer
Technologies: PHP (Laravel), JavaScript (JQuery, Vue.js), HTML, CSS, MongoDB, SQL
Promotes businesses globally via three core services: advertising, research, and development of interactive resources.
20A East Roseville Rd.
Lancaster, PA 17601

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